Privacy Policy
Memore helps you manage reminders and generate personal greeting drafts. To provide this service, we process account, contact, reminder, and draft data as described below. Where draft generation uses external AI services (such as OpenAI/Anthropic/Groq/Qwen), we send only the context needed to generate text (such as names, relationship labels, occasion details, and optional notes) to our configured language-model provider(s). We do not sell personal data.
This Privacy Policy explains how Memore collects, uses, stores, and protects personal data when you use the app and related services.
1. Data we collect
- Account data: email address, display name, optional gender, optional country, locale, timezone.
- Contacts and reminder data: imported contact names, birthdays and anniversaries (if available), relationship context, optional gender, notes, custom occasions, holiday preferences, and reminder settings.
- Drafting data: occasion context and generated greeting drafts.
- Device and notification data: app device identifier, push token, notification capability status, platform.
- Subscription data: purchase verification metadata and entitlement status for premium access.
- App activity data: when you copy, share, or hand off a draft, we may record the action type and timestamp (not the full message content sent through external apps).
- Operational/security logs: request metadata (IP address, API route, HTTP method/status, response time, user agent, app device identifier when sent, and limited non-sensitive device/app metadata such as manufacturer, model, locale, timezone, app version, and network type) for abuse prevention, security, reliability, and quota monitoring; plus AI token usage counters.
During registration, if you have not selected a country, Memore may suggest one from your device's mobile network country, SIM country, locale, or default timezone region. These reads do not require additional app permissions. Gender and country are optional and can be changed later in Settings.
2. How we use data
- Provide core app features (contact-based reminders and greeting draft generation).
- Authenticate accounts and keep sessions secure.
- Deliver notifications and reminder automation.
- Verify premium subscriptions and enforce quota/entitlement rules.
- Detect abuse, secure the service, improve reliability, and monitor AI usage quotas.
3. Advertising and device identifiers
Advertising. On the free plan, Memore may show banner ads through Google AdMob. Ads are intended to be non-personalized/contextual (we request non-personalized ad serving where supported). Google may process device/advertising identifiers and related ad interaction data under its own policies. Premium subscribers do not see in-app banner ads.
See Google's privacy information for AdMob and manage ad personalization in your device/Google account settings where available.
4. Contacts permission
Contact access is optional. If you grant contact permission, Memore imports contact information for reminder and drafting features. You can use Memore without importing contacts.
5. AI processing
AI-generated drafts. Greeting drafts are generated automatically from your contact/reminder context and settings. Generated text may be inaccurate or inappropriate in rare cases. Review and edit drafts before sending. Memore does not publish drafts to other Memore users; sending happens through external apps you choose (SMS, email, etc.).
To generate drafts, we may send relevant prompt context (such as contact name, relationship, occasion, and optional notes) to configured AI provider(s).
Memore may process drafting prompts through configured AI generation providers. Depending on deployment configuration, this can include self-hosted providers or third-party providers.
Optional debug prompt logging is only retained when explicitly enabled in-app for diagnostics.
6. User content and in-app sharing
Memore does not provide forums, public profiles, comments, or direct messaging between Memore users. Content you create stays tied to your account unless you export or share it through external apps.
7. Subscriptions and purchases
Premium is an optional auto-renewing subscription purchased through Google Play (Android) or the App Store (iOS). Payment, renewal, cancellation, and refunds are handled by the store. We receive purchase verification metadata and entitlement status, not your full payment card details.
8. Sharing and disclosure
- We share data only as needed to provide service functionality (for example: push delivery infrastructure, billing verification, and configured AI generation providers).
- We do not sell personal data.
- We may disclose data when required by law, legal process, or to protect rights, security, and abuse-prevention interests.
9. Legal basis (EEA/UK)
- Contract: processing needed to provide reminders, account access, and draft generation.
- Legitimate interests: abuse prevention, service reliability, and security operations.
- Consent: optional data uses such as contact import permission and optional AI debug logging.
- Legal obligation: compliance with applicable tax, accounting, and regulatory obligations.
10. Data retention
- We retain data for as long as needed to operate the service and satisfy legal/security obligations.
- AI request logs, draft prompt snapshots, token usage records, and request-audit metadata are subject to automated retention and redaction schedules.
- Request-audit metadata is retained for a limited period (default about 180 days) and then deleted automatically.
- When data is no longer needed, we delete or anonymize it.
11. International transfers
Service providers used for AI processing, push delivery, and infrastructure may process data in countries outside your own. Where required, we use safeguards such as contractual protections and access controls.
12. Your privacy rights
Depending on your location, you may have rights to access, export, correct, delete, or restrict processing of your personal data, and to object to some processing.
- You may request a copy of your account data by emailing privacy@memore.day. Exports may be paginated and may redact sensitive tokens.
- In-app account deletion is available in Settings -> Delete account.
- You can file privacy requests by email at privacy@memore.day.
13. Account and data deletion
You can request account deletion from inside the app (Settings -> Delete account) or through the deletion page: /data-deletion.
14. Security
We apply technical and organizational safeguards designed to protect personal data, including transport security in production and access controls for backend operations.
15. Children's privacy
Memore is intended for general audiences and is rated for users 14+/Teen in app stores. It is not directed to children, and we do not knowingly collect personal data from children under 14 (or under the minimum age required in your country). If you believe a child has provided data, contact us for deletion.
16. Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated date.
17. Contact and complaints
Privacy questions and requests: privacy@memore.day.
If you are in the EEA/UK, you may also contact your local data protection authority.